Pricing
Simple, monthly, considered.
A monthly retainer with no per-ticket pricing. Every plan includes brand-voice replies, smart triage, human review of sensitive tickets, a daily summary and weekly performance reports.
Essentials
$1,500 / month
No setup fees
- Up to ~500 tickets / month
- Email, Shopify Inbox or helpdesk
- Daily summary and weekly report
Boutique
$2,000 / month
No setup fees
- Up to ~750 tickets / month
- Email, Shopify Inbox or helpdesk
- Daily summary and weekly report
Signature
from $3,500 / month
No setup fees
- Higher ticket volume
- VIP priority handling
- Quarterly CX reviews
First-month performance guarantee. If we miss our written first-month targets (1-hour reach on rare exceptions that need you, replies within 4 business hours for 95% of tickets, no policy contradictions), ask in writing before day 30 and we refund your first month's fee. Details
Ticket volumes are approximate. Not sure which fits? Book a call and we will recommend one.
Book a 15-minute call
Not sure which plan fits? Share your ticket volume and tools, and we will recommend one.